Last Updated: February 2026

At Foundry Housing, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Foundry Housing acts as a Data Controller in respect of the personal data we process.

In order to provide high-quality supported housing and fulfill our mission, we may collect the following types of information:

• Identity Data: Name, date of birth, and gender.
• Contact Data: Email address, telephone numbers, and billing/home address.
• Sensitive Data (Special Category): Information about health, disability, support needs, and criminal convictions (collected only when necessary for safe placement and support planning).
• Financial Data: Details required for rent collection, housing benefit claims, or Universal Credit management.
• Professional Data: Information regarding social workers, housing officers, or medical professionals involved in a referral.

We collect data through:

• Direct Interaction: Forms you fill out on our website or paper documents provided during the referral and onboarding process.
• Third Parties: Local Authorities, Registered Providers, Health Trusts, and other referring bodies sharing information to facilitate your support and housing.

We use your information based on legal grounds to:

• Perform a Contract: To manage your tenancy and provide the agreed support services.
• Fulfill a Legal Obligation: To comply with housing laws, HMO licensing, and safeguarding requirements.
• Protect Vital Interests: In emergency situations involving your health or safety.
• Legitimate Interests: To improve our services and communicate with our partners.

We do not sell or rent your information to third parties. We may share your information with the following organizations when necessary:

• Registered Providers (RPs): Our superior landlords and housing partners.
• Local Authorities & Social Services: To coordinate your care and support plan.
• Maintenance Contractors: To ensure repairs are carried out in your home.
• Emergency Services: If there is an immediate risk to life or safety.

We have put in place robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and partners who have a business "need to know."

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years after a tenancy ends).

Under UK GDPR, you have the right to:

• Request access to your personal data (Subject Access Request).
• Request correction of any incomplete or inaccurate data.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@foundryhousing.com